Data Privacy Policy

Below we provide you (“you” or “User”) with an overview of what data we process on this website (the “Website”) and how we ensure the protection of your data.


The controller is Medicus AI GmbH, an Austrian company, having its registered office at Wehleweg 9/ 53, A-1030 Vienna and being registered under FN 458726y.

Your data will be used by us to provide the service of the Website.

Personal data and applicable laws

Personal data are any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his physical, physiological, mental, economic, cultural or social identity. Personal data includes e.g. name, email address or telephone number. Personal data also includes information about health, lifestyle or behaviors.

We will only collect, use and/or pass on personal data if this is permitted by law or if the User consents to the data processing. Consent means any freely given, specific, informed and unambiguous indication of the User's (data subject) wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Applicable legal provisions are in particular those of the regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016, repealing the directive 95/46/EC, on the protection of individuals with regard to the processing of personal data, on the free movement of such data ("General Data Protection Regulation", GDPR).

Data transfer outside the EU

When using our services and Website, your data may be transferred to outside the EU to the parties listed in “Data we share with 3rd parties” section of this Data Privacy Policy. All details are listed there.

Contacting us

When contacting us via email, your details are stored for the purpose of processing the enquiry and, if applicable, follow-up questions based on Art. 6 (1) b. GDPR.

Data we collect on the Website

We only process your data for the purpose of the section ‘Demo buchen’. In order to book such demo, you would need to enter the following personal data:
  • Prename and name
  • Email address
  • Country or residence
The personal data you provide when using the Website is processed based on your consent according to Art. 6 (1) a. and Art. 9 (2) a. GDPR. You can revoke your consent at any time; if you choose to do so, we’ll stop processing your data from that point forward.

You provide data just if this is necessary for the aforementioned purposes. In the event you refrain from providing such data you may face legal disadvantages, for example, limited or no possibility of using our Website.

Data we share with 3rd parties

To provide the services of the Website, we have to share parts of your data with the following 3rd parties:

Mailchimp: We use "Mailchimp", a software that provides the ‘Demo buchen’ plugin on the Website and stores the entered personal data accordingly. Mailchimp is offered by The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA. To that end, your personal data is sent to servers located in the USA. The processing of data is based on your consent to receive email notifications from our Service according to Art. 6 (1) a. GDPR and governed by our Data Processing Agreement with the Rocket Science Group, LLC. This agreement includes EU Standard Contractual Clauses to ensure an EU equivalent level of protection for the data transferred outside the EU. The privacy policy of Mailchimp is available at

Google Cloud Service and Google Analytics: We use the server infrastructure service from “Google Cloud” in Belgium, and we use “Google Analytics” to gather aggregated analytics of the Website. Both services are offered by Google LLC, Mountain View, CA, USA. Data collected might be send to servers located in the USA. If the data are not anonymized the processing of data is based on our legitimate interests of a statistical analysis of the User relationship quality assurance purposes according to Art. 6 (1) f. GDPR. This sharing and transfer of data is governed by our Data Processing Agreement with Google LLC. It includes EU Standard Contractual Clauses to ensure an EU equivalent level of protection for the data transferred outside the EU.

Your Rights

Right to Access (Art. 15 GDPR)

You have the right to be informed at any time and free of charge about the personal data stored about you. For further information, you can contact e.g. [email protected].

This right of access includes confirmation as to whether or not personal data is processed on you and, if so, the detailed information about such processing.

The right to information does not exist if the data are only stored because they may not be deleted due to legal or statutory storage regulations, or only serve the purpose of data protection or data protection control and the provision of information would require a disproportionate effort and processing for other purposes is excluded by appropriate technical and organizational measures.

Right to withdraw consent (Art. 7 GDPR)

You have the right to withdraw your consent regarding the use, processing or transmission of your data at any time with effect for the future when such data processing is based in your consent. For this purpose, the User can contact [email protected].

In the event of withdrawing the consent, we will no longer process and immediately delete your stored data. This does not apply if we can prove compelling grounds for processing that are worthy of protection and which outweigh the interests, rights, and freedoms of the respective User or in case the processing serves to assert, exercise or defend legal claims. For example, we will continue to use data if it is still necessary for the implementation of the contractual relationship.


Correction and completion of data (Art. 16 GDPR)

You have the right to demand that we immediately correct any incorrect personal data concerning you. For this purpose, you can contact [email protected] at any time.


Erasure ("right to be forgotten ", Art. 17 GDPR)

You have the right to have us delete any personal data concerning you that we store. For this purpose, you can delete all data yourself or contact [email protected].
Immediate deletion shall be effected in the following cases:
  • Personal data are no longer necessary for the purposes for which they were collected or otherwise processed;
  • You revoke your consent on which the processing was based and there is no other legal basis for processing;
  • You object to the processing operation and there are no overriding legitimate reasons for the processing operation;
  • The personal data was processed illegally;
  • Deletion of personal data is necessary to fulfill a legal obligation under the law of the European Union or the law of the Member States to which we are subject;
  • The personal data have been collected in relation to information society services directly from a child under the age of sixteen, or rather without consent of the parental responsibility.
In the event of termination of the User relationship, your data will be regularly deleted from the internal database. Data shall be excluded from deletion if, for example, processing of data is necessary for asserting, exercising or defending legal claims; e.g., performance of the contract with us or if there are legal retention periods that prevent deletion.

In the case of non-automated data processing, deletion is also not necessary if this would not be possible due to the special type of storage or would only be possible at disproportionately high expense and the interest of the User in the deletion is to be regarded as minimal. The deletion is then replaced by the restriction of processing.

Furthermore, we carry out a restriction of the processing and no deletion of the data, as long as and insofar as we have the reason to assume that a deletion would impair your interests worthy of protection or those of the person affected. In so doing, we will inform you or the affected person of the restriction on processing, provided that such information does not prove to be impossible or would require a disproportionate effort.

Restriction of processing (Art. 18 GDPR)

You also have the right to demand that the processing be restricted. For this purpose, you can contact [email protected]. You can only successfully enforce the right to restrict processing if one of the following prerequisites is met:
  • You contest the accuracy of the personal data; in this case processing is restricted while we verify the accuracy of the data;
  • Processing is unlawful and the data subject refuses to allow the deletion of the personal data and instead requires a restriction on the use of the personal data;
  • The data controller no longer needs the personal data for the purpose of processing, but the data subject needs it for the purpose of asserting, exercising or defending legal claims; or
  • The data subject has lodged an objection to the processing until it has been established whether the legitimate grounds of the data controller outweigh those of the data subject. In the event that you have obtained a restriction on processing, we will inform you accordingly before the restriction is lifted. In certain cases, the processing may also be restricted instead of the data being deleted. See also, in particular, the previous point "Deletion ("right to be forgotten")".

Right to data portability (Art. 20 GDPR)

You have the right to receive any personal data you have provided to us in a structured, current and machine-readable format. For this purpose, you can contact [email protected].

You also have the right to data portability vis-à-vis another controller, provided that the processing is based on a consent or on a contract to which the data subject is a party and that the processing is carried out by means of automated procedures.

When exercising your right to data portability, you have the right to obtain the personal data to be transmitted directly by one person in charge to another person in charge, as far as this is technically feasible. This right shall not apply where the rights and freedoms of other persons are adversely affected or where processing is necessary for the performance of a task in the public interest or in the exercise of official authority delegated to the person responsible.  

Right to lodge a complaint

You have the right to lodge a complaint vis-á-vis a supervisory authority of your choice. An overview of the European National Data Protection Authorities may be found here:

Data Security

The Website is operated through a safe SSL-connection. If an SSL-connection is activated, third parties are prevented from reading any data that are transferred by you to us. Your data are only stored on servers within the EU except as set forth in this privacy policy.

Contact Details; Data Protection Officer

For any inquiries and additional questions about processing personal data please contact [email protected]. We have appointed a data protection officer who may be reached via [email protected].